Take Selfie/Snapshot

Introduction

Welcome to the Take Selfie feature of Digital Connect Application. This feature enables customers to take a selfie for the purpose of identity verification, enhancing security and trust in various online transactions and services. In this overview, we'll explore the key functionalities and benefits of the "Taking Selfie for Identity Verification" feature.

Key Features

• Real-Time Selfie Capture

• Document Verification Integration

• Encrypted Storage

• Compliance and Reporting

• Pose and Liveness Detection

Benefits

• Enhanced Security. Strengthen security measures by confirming the user's identity with a real-time selfie.

• Fraud Prevention. Prevent fraudulent activities by detecting static images and ensuring user presence.

• Privacy Protection. Safeguard user privacy with controls over how their selfies and identity data are used.

Getting Started

To utilize the "Taking Selfie for Identity Verification" Feature effectively in Digital Connect Application, follow these steps:

1. Access Take Selfie/Snapshot Feature: Log in to your account, connect with your customer and navigate to the Take Selfie/Snapshot feature within the application.

2. Select Action: Begin by pressing Request Customer Selfie for identity verification.

3. Click Request: Upon request it shows your customer a container to take selfie with an ID.

4. Wait for the Captured Selfie: Customer should capture a real-time selfie by presenting a government-issued ID or passport alongside their selfie, following the provided instructions. Ensure proper lighting and a clear image and upload back to the user.

5. Liveness Check: Complete any liveness checks or pose instructions by requesting a video call to your customer.

6. Take Snapshot: During a video call, click the button to take snapshot from the video itself with your customer consent (if required).

7. Document Review: Review the presented image

Conclusion

The "Taking Selfie for Identity Verification" Feature in Digital Connect Application adds an additional layer of security and trust to online transactions and services. By requiring users to capture a real-time selfie, perform liveness checks, and integrate document verification, our feature ensures that identity verification is robust and trustworthy.

For detailed instructions and support, please contact our customer support team. Thank you for choosing Digital Connect for your identity verification needs!