Enable Document Sharing

Log in to DC Supervisor App

Go to Settings > Profiles > Select Profile Name

Click the iconand look for the "ENABLE_FILE_BTN"

Set it true to enable, false to disable

Save it!

The User is now able to share files (image/pdf) from their machine

The Customer is now able to share files (image/pdf) from their device

To enable additional feature to allow the user to request customer document signature, set the "FILE_SIGNED" and "FILE_OTP_SIGNED" to true

      "ENABLE_FILE_BTN": {
          "AGENT": {
            "FILE_PLAIN": true,
            "FILE_SIGNED": true, //To allow customer document signing using the screen pad 
            "FILE_OTP_SIGNED": true //To allow customer document signing using SMS OTP
          },
          "CUSTOMER": true
        }

Tips. The user has to re-login and create a new session with the customer to reflect the changes.