View Action Logs

From the messages view, in the upper right corner of the screen and in each of the document containers look for Action Logs from the three-dots icon

Action Logs is a written record of all the activities that were carried out in the conversation/messages. It provides details on who View, Download, Update, and Export, what actions are made on a specific document, and when the action is performed.

Actions

View
  • View Conversation

  • View Document

  • View call recording

  • View screen sharing

Download
  • Download conversation

  • Download document

  • Download call recording

  • Download screen sharing

Update
  • Verify a document

  • Tag a document

Export
  • Export in Excel

  • Export in PDF

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